Declaration Networks Group Inc. (DNG) is an award-winning company that designs, builds and operates local broadband networks which connect residential and business customers with our NeuBeam high-speed internet and voice services. DNG is building a large network on the Eastern Shore of Virginia. We offer an exciting and dynamic work environment with a competitive salary and benefits.
Broadband Network Installer/Technician
As a NeuBeam Broadband Installer/Field Technician, you will learn to:
* Perform initial setup as well as troubleshoot and repair high speed wireless Internet service for customers
* Mount antenna/reflector on roof or post or side of home; running wiring from outside antenna to inside wall plate/plug; fastening wiring to outside roof/wall or run cable through attic to inside wall
* Align the antenna with the transmitter to achieve optimal performance
* Perform basic personal computer (PC), radio and Local Area Network (LAN) setup and repair
* Assist customers with initial PC configuration; demonstrating customer portal account setup, LAN setup, and managed router Smartphone App setup
* Present a clean and orderly appearance with great customer skills; use a courteous and professional approach to address customer questions and concerns
* Potentially train to install, service, and splice fiber optic networks
* Set up Voice over Internet Protocol (VoIP) telephone equipment and test for proper functionality
* Support network problem resolutions and repair support
* Maintain company vehicles and equipment
* Develop knowledge in RF, fiber networking, wireless radio operation, networks, routers, PC’s, WIFI and microwave communications
There is no experience required for this position, but we do expect successful candidates to have an excellent presence in front of customers, show up to work daily and on time, and plan on working hard with your team from 8:00 – 5:00 every day from Monday – Friday, with the possibility of some overtime. Must have an excellent driving record.
Compensation based on any relevant prior experience with potential to grow quickly based on ability to handle vigorous training, and on the job performance.
Customer Service values and service are important to NeuBeam.
Send resumes to va-employment@neubeam.com.
